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In Europe, they’ve transitioned away from signature-based credit card authorizations and are instead using credit cards with built-in chips that require a PIN for most transactions. The system is called EMV, named for the three companies that pioneered it–Europay, Mastercard and Visa–and is commonly referred to as chip-and-PIN. Widely accepted as more secure, the idea has yet to catch on in the U.S.–until now. United Nations Federal Credit Union became the first U.S. company to issue chip-and-PIN cards, signaling what may be a sea change in the way Americans pay with plastic. As with all new technology, chip-and-PIN, or “smart credit cards” raise a few questions:
How does chip-and-PIN work?
From a consumer standpoint, it’s not much different than using a debit card at checkout. You swipe your card, enter your PIN and the transaction is complete. No signatures required.
How is a chip-and-PIN card different?
Your current credit card has all of the relevant information contained in the magnetic strip on the back. Swiping it through a machine simply pulls it all up, as if they were plucking your file from a cabinet. With the chip-and-PIN card, your sensitive data is encoded and encrypted.
What’s wrong with signatures?
The main line of defense for signature-based cards is the checkout clerk, who is supposed to compare your signature to the one on the back of the card and reject your transaction if they don’t match. The pranksters over at Zug.com proved the pointlessness of credit card signatures by purposefully signing credit card receipts with wacky stuff like “Porky Pig,” and “I stole this card” and even just a plain X. None of those transactions were denied.
Why aren’t chip-and-PIN cards used in the U.S.?
Chip-and-PIN hasn’t caught on on our shores for one big reason: it’s a pain to upgrade equipment. Bring a chip-and-PIN card to your local TJ Maxx and they won’t likely be able to read it. Bring your U.S. magnetic strip card to a U.K. gastropub and their chip-and-PIN cards may not be able to process it. There’s going to have to be a tipping point either way before chip-and-PIN terminals become the norm. Currently, the UNFCU smart cards are hybrids–they work with magnetic-strip and chip-and-PIN readers.
Is this safer for me as a consumer?
Maybe. You may actually be worse off in the case of identity theft. Because the chip-and-PIN system is considered foolproof, bank policy presumes you liable for any point-of-sale transaction where a valid PIN was detected. In Europe, you have to prove without a doubt that you were not present during the transaction in order to fight a fraudulent chip-and-PIN charge. This is different from the current setup, where cardholders often get the benefit of the doubt and wind up paying to $content for fraudulent charges.
But is chip-and-PIN really foolproof?
Not at all. Researchers at Cambridge University found a way to hack chip-and-PIN cards that lets you bypass the validation without a correct PIN. Essentially, they mocked up a middleman device that faked the “validated” sign and sent it to the terminal regardless if the PIN was entered correctly. This kind of fraud hasn’t been detected in the wild, but the potential remains.
What else is a drag about chip-and-PIN?
For one, you’ll have to remember your PIN. Guess wrong three times in any given day and you’ll be locked out of your account until you get ahold of your bank and unlock it. Also, chip-and-PIN cards don’t offer the same level of protection online, where they work the same as any old credit card.
So who benefits from a chip-and-PIN system?
The real winners here are the card issuers. An estimated billion in revenue was lost for U.S. card issuers because our dumb American cards won’t work in Europe half the time. Not only that, card issuers spend less overall on security audits and fraud cases with the chip-and-PIN system. In short, it makes their job easier. But it doesn’t really make a difference to us, unless you think those savings will trickle down.
What are your thoughts? Will chip-and-PIN be a big deal in the U.S.? Do you welcome the change or would you consider it an inconvenience? Let us know your thoughts in the comments.
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This is the most ridiculous blog entry I have read.
To start, I would like to see you or any other average or even technologically skilled user try to hack a chip & pin card. It won’t happen!!! You stated that researchers at Cambridge University found a way to bypass the validation. Let me see how many people can do this….lol
Benefits….Card Issuers? How about the average user holding the card and transacting with a PIN which they alone are aware of, thus providing highly encrypted security??? How is this only an issuer benefit? Please scan online as you require further education.
Drag about Chip and PIN…Don’t you use a PIN for your Debit card “genious” ? Plus they can offer even more secure protection for online purchases if you enter your card via a card reader with RSA encryption which attached via USB to your PC…
Please do us all a favor….EDUCATE yourself prior to the next dumb blog!
Thanks